FAQ's

Simply go to the Home Page on this website, and complete a request. We'll be in touch soon. Below are some common questions our existing and new customers ask us.

An Annual Fire Safety Statement (AFSS) is a legal requirement in many jurisdictions, including New South Wales, Australia. It is a document that certifies that essential fire safety measures within a building have been maintained, are in working order, and that the building's listed fire safety measures have been assessed by a accredited fire safety practitioner. This statement must be issued annually by the building owner or their representative to the local council and a copy displayed in a prominent location within the building. The Extinguisher Guy provides comprehensive fire protection services, including the inspection and maintenance of essential fire safety measures to ensure compliance with the AFSS requirements. We work with building owners and managers to ensure their properties meet all necessary fire safety regulations and maintain a safe environment for occupants. Contact us today for all your fire protection needs.

No, a fire hose reel should only be used for fighting fires and should not be used for cleaning purposes. Using a fire hose reel for cleaning can damage the equipment and render it ineffective in the event of a fire. It is important to follow proper safety procedures and guidelines when using fire protection equipment. At The Extinguisher Guy, we prioritize the safety and effectiveness of fire protection systems, and we recommend using the appropriate cleaning equipment for maintenance and cleaning tasks to ensure the proper functionality of fire hose reels and other fire protection equipment. If you have any questions about the proper use and maintenance of fire protection equipment, feel free to contact us for expert advice and assistance.

At The Extinguisher Guy, we offer several different types of smoke alarms to meet the specific needs of our clients. Our range includes ionization smoke alarms, which are best for detecting fast-burning fires, and photoelectric smoke alarms, which are more effective at detecting slow, smoldering fires. We also provide combination smoke alarms, which incorporate both ionization and photoelectric sensors for comprehensive fire detection. Additionally, for clients with hearing impairments, we offer specialized smoke alarms with strobe lights and vibration alerts. Our team can help assess your property and recommend the most suitable smoke alarms for your specific requirements.

Exit lights and emergency lights are both crucial components of a building's fire protection system. Exit lights are designed to clearly mark the pathways to exits in the event of an emergency, providing a visual guide for occupants to safely evacuate the building. These lights are typically located above doors and along corridors. On the other hand, emergency lights are designed to provide illumination in the event of a power outage or other emergency situation, ensuring that occupants can move safely through the building. Emergency lights are often equipped with battery backup systems to ensure they remain operational when normal power is lost. The Extinguisher Guy offers comprehensive services for both exit and emergency lights, including installation, testing, maintenance, and repairs to ensure that these critical safety features are functioning properly at all times.

At The Extinguisher Guy, we take testing exit and emergency lights seriously to ensure the safety and compliance of your building. During testing, our certified technicians will conduct a thorough inspection of the lights to ensure they are in proper working condition. This includes checking for any physical damage, verifying that the bulbs and batteries are functional, and ensuring that the lights are illuminated properly during a power outage. We also conduct a full 90-minute discharge test to ensure that the emergency lights remain illuminated for the required duration. After testing, we will provide you with detailed documentation of the inspection and any necessary repairs or replacements. Our commitment to regular testing and maintenance helps to ensure that your building is prepared for any emergency situation, providing a safe and secure environment for occupants.

Maintained emergency lights are designed to operate continuously and are commonly used in areas that require constant illumination, such as corridors, stairwells, and exit routes. These lights are powered from the building's standard electrical supply and include a battery backup in case of a power failure. Non-maintained emergency lights, on the other hand, remain in a standby mode and only activate in the event of a power outage. They are typically installed in areas that are not regularly occupied, such as storage rooms or mechanical spaces. The Extinguisher Guy specializes in the installation, maintenance, and repair of emergency lights, ensuring that both maintained and non-maintained options are in compliance with local fire safety codes and regulations. Our team of experienced technicians can assess your facility's needs and recommend the most suitable emergency lighting solutions to keep your building safe and compliant.

In accordance with fire safety regulations, fire doors and exit doors should be equipped with the appropriate signage to ensure visibility and to guide individuals in the event of an emergency. At The Extinguisher Guy, we understand the importance of compliance and safety, which is why we offer a range of fire safety signage options, including "FIRE(SAFETY)DOOR - DO NOT OBSTRUCT," "FIRE(SAFETY)DOOR - DO NOT OBSTRUCT - DO NOT KEEP OPEN" and "PUSH BAR TO OPEN" signs. These signs are essential for ensuring the proper use and maintenance of fire and exit doors, which are crucial components of a building's fire protection system. Our team can assess your facility's specific needs and provide expert guidance on the best signage solutions to keep your property safe and compliant with fire safety regulations.

Yes, SOLID CORE doors do need inspection and testing as part of a comprehensive fire protection plan. While SOLID CORE doors are designed to offer enhanced fire resistance, it is essential to ensure they are properly maintained and in good working order to effectively contain the spread of fire and smoke in the event of an emergency. The Extinguisher Guy provides professional fire door inspection and testing services to ensure that SOLID CORE doors meet the required safety standards and comply with local fire codes. Our team of experts will assess the condition of SOLID CORE doors, including the integrity of the materials, hardware, and seals, and provide recommendations for any necessary repairs or maintenance. Regular inspection and testing of SOLID CORE doors are crucial for the safety of occupants and the protection of property in the event of a fire. Trust The Extinguisher Guy to keep your SOLID CORE doors in compliance and functioning optimally to prevent the spread of fire and safeguard lives and assets.

Yes, a fire door lockset must have a handle. In the event of a fire, it is crucial for occupants to be able to easily and quickly escape the building. A fire door lockset with a handle ensures that the door can be easily opened and closed during normal operation, while also providing security and safety during a fire emergency. The Extinguisher Guy understands the importance of proper fire door locksets in maintaining fire safety standards and can provide expert advice and installation services to ensure that your building's fire doors are equipped with the necessary handles and locksets to keep occupants safe in an emergency.

Adjusting a door closer requires proper knowledge and tools to ensure it functions effectively. At The Extinguisher Guy, our team of professionals are trained and experienced in adjusting door closers to meet safety and accessibility requirements. Whether it's adjusting the speed, latch, or backcheck, our experts will ensure that your door closer operates smoothly and efficiently. Contact us today to schedule an appointment for door closer adjustment and maintenance to keep your building safe and secure.

No, door hold-open devices should not be used on fire doors. Fire doors are designed to compartmentalize and contain the spread of fire in a building, and using hold-open devices could compromise their effectiveness. Fire doors should remain closed at all times to stop the spread of smoke and fire. It is crucial to comply with fire safety regulations and standards to ensure the safety of building occupants in the event of a fire. At The Extinguisher Guy, we prioritize fire safety and provide professional services to ensure that fire doors are properly installed, maintained, and functioning correctly to keep your building safe and compliant with fire safety regulations.

While foam strips are commonly used to block drafts for energy efficiency, they do not offer fire protection or meet the specific safety standards required in commercial and residential buildings. To ensure the highest level of fire safety, we recommend investing in proper fire protection measures such as fire extinguishers and sprinkler systems, in addition to addressing any draft issues through approved methods that do not compromise fire safety. Our team of experienced professionals can provide tailored solutions to meet your specific fire protection needs and keep your property safe from potential fire hazards.

A required exit refers to a designated route that must be used by occupants to safely evacuate a building in the event of a fire or other emergency. These exits are typically marked with illuminated exit signs and are equipped with fire doors or other safety features to ensure a clear and unobstructed path to the outdoors. At The Extinguisher Guy, we understand the importance of maintaining required exits and offer services to inspect, maintain, and repair fire doors, exit signs, and other essential fire protection equipment to ensure that your building remains in compliance with safety regulations. Our team is committed to keeping your required exits clear, functional, and ready to facilitate a swift and secure evacuation when necessary.

Deadbolts are illegal. While commonly used as an important security measure for homes and businesses, they can cause the door to not close fully, letting smoke escape into the hallways and foyers of a building. However, dead latches are legal as they still allow the door to close fully and then latch. While security is important, fire safety is a priority. At The Extinguisher Guy, we understand the importance of ensuring that fire protection and security measures work together seamlessly. We offer comprehensive fire protection services, including fire extinguisher maintenance, installation, and inspection, to help our customers maintain a safe and secure environment while meeting legal requirements. Our team of experts can provide guidance on integrating fire protection measures with existing security systems to ensure compliance with all applicable laws and regulations.

In accordance with fire safety regulations, fire doors must meet specific standards to ensure they provide the necessary protection in the event of a fire. The Extinguisher Guy understands the importance of compliance and safety, and as such, our team ensures that all fire doors are installed, maintained, and inspected in line with the relevant codes and standards. This includes factors such as the correct fire resistance rating, proper installation, suitable hardware, and regular maintenance to ensure functionality. By working with The Extinguisher Guy, you can have peace of mind knowing that your fire doors are meeting the necessary compliance requirements to enhance safety and protection in your building.

Doors in residential, commercial and industrial buildings are required to have fire door tags to indicate the manufacturer, the rating of the door, the year of manufacture and the standard the doors are built to. This information is vital to the building's fire compliance. By ensuring that fire doors are properly maintained and equipped with tags, building owners can help protect occupants in the event of a fire and maintain compliance with fire safety codes and regulations. At The Extinguisher Guy, our team is dedicated to providing comprehensive fire protection services, including fire door inspections and tagging, to help our clients maintain a safe and compliant environment for their employees and visitors.

At The Extinguisher Guy, we offer various types of fire extinguishers to meet a wide range of fire protection needs. The most common types include: - Water Fire Extinguishers: Suitable for Class A fires involving solid materials such as wood, paper, and textiles. - Foam Fire Extinguishers: Effective for Class A and B fires, which involve flammable liquids like petrol, oil, and paints. - CO2 Fire Extinguishers: Ideal for Class B and electrical fires, as they do not leave a residue and do not conduct electricity. - Powder Fire Extinguishers: There are 2 different types of dry chemical powder extinguisher. Ask The Extinguisher Guy to explain the differences between the two different powders. - Wet Chemical Fire Extinguishers: Specifically designed for Class F fires involving cooking oils and fats in commercial kitchens. It's essential to select the right type of fire extinguisher for your specific environment and potential fire risks. Our team at The Extinguisher Guy can assess your needs and provide the appropriate fire extinguisher solutions to ensure the safety of your property and occupants.

CO2 extinguishers are necessary in situations where fires involve flammable liquids, electrical equipment, or sensitive electronic machinery. CO2 extinguishers are non-conductive and non-corrosive, making them ideal for use on electrical fires. They work by displacing oxygen, effectively suffocating the fire, and cooling the fire. The Extinguisher Guy offers CO2 extinguisher sales, installation, maintenance, and inspections to ensure that our customers have the right type of fire protection equipment for their specific needs. Our team is dedicated to providing high-quality, reliable fire protection services to keep you and your property safe.

At The Extinguisher Guy, we recommend the following testing frequencies for different fire appliances to ensure their effectiveness and compliance with safety regulations: - Fire Extinguishers: 6 monthly and annual maintenance and inspection are required. Every 5 years, a hydrostatic pressure test should be performed. Dry chemical powder extinguishers are swapped for new fire extinguishers. Water, foam and wet chemical powder extinguishers are pressure tested. CO2 fire extinguishers are replaced with new extinguishers every 10 years. - Fire Hose Reel Systems: 6 monthly and annual maintenance and inspection should take place. Annually, a flow test should take place. - Fire Hydrant Systems: 6 monthly and annual maintenance and inspection should take place. Annually, a flow test should take place. Every 5 years, the landing valves should be overhauled. - Fire Sprinkler Systems: Monthly testing of the sprinkler system should be conducted. Annual flow testing should also take place. - Fire Alarms: Regular testing and maintenance should be performed at least once a year to ensure that the system is in proper working order and can effectively alert occupants in the event of a fire. By adhering to these testing frequencies, you can ensure that your fire appliances are ready to respond in the event of an emergency, providing peace of mind for a safe and secure environment.

At The Extinguisher Guy, we understand that regular testing and maintenance of fire protection equipment is crucial for the safety of your property and everyone inside it. If your testing is late, it could put you at risk of not being compliant with local regulations and possibly voiding your insurance coverage. It's important to schedule testing and maintenance in a timely manner to ensure the effectiveness of your fire protection equipment in the event of an emergency. We prioritize prompt and efficient service to help you stay compliant and keep your property safe. Contact us as soon as possible to schedule your testing and avoid any potential risks.